All Systems GROW!

2023 Annual Review

Growing to Meet Your Needs

Collaborating on Your Priority Projects

Investing to Support Your Innovation Plan

Fulfilling our Commitment to You

Bâtir une équipe vouée à assurer votre réussite

Caring for Communities

All Systems Grow!

We built FlavorSum with a focus on solving customer challenges to accelerate the growth of their food and beverage brands.   We consider ourselves a headache relief company, alleviating the pain you may experience while bringing great products to market.

To become your favorite flavor partner, between 2020 and 2022, we brought together the top-notch teams, formulations, flavors, decades of experience, and capabilities of five companies.  The feedback, excitement, and trust we received from our customers and employees has been fantastic. So, in 2023, we made significant additional investments in our talent, facilities, capabilities, and systems to ensure we’re fully equipped to help you achieve your goals.

Our annual report highlights the expanded resources you have available when partnering with FlavorSum. It’s All Systems Grow in 2024!

Our customer focus remains steady: to reduce complexity and solve problems associated with product development.  Thank you for trusting us to provide you with flavor solutions that help you create delicious foods and beverages.

Brian Briggs
Président et chef de la direction

Growing

to Meet Your Needs

August 2022

Meridian Flavors joins FlavorSum

Bringing an extensive portfolio of sweet and dairy flavors for bakery and snacks.

Fall 2023

Kalamazoo Expansion Opens

35,000 Sq Ft
R&D Pilot Plant
Increased Production Capacity
Expanded Extraction Capabilities
Homogenization Capabilities
Expanded Warehouse Capabilities
Production & Packaging Automation

Coming in 2024

Mt. Laurel Innovation Center with Beverage Center of Excellence

Investing

to Support Your Innovation Plan

New in 2023!

Applications expertise and quality assurance protocols can speed your launch schedule. Our Centers of Excellence in Dairy, Bakery, and Beverage now offer the following:

Customer working spaces for collaboration at the bench
MicroThermics for in-house process validation and scale-up proof of concept (POC)
High shear mixers for prototypes
Heat exchanger to support variegate formulation optimization
Industrial oven for baked goods creation and prototyping
Pan coater for cluster and cereal applications
Particle size analyzer for testing emulsion quality

Coming in 2024

Sample Experience designed to delight
Can seamer for beverage package prototyping
HTST for hot fill beverages
MicroThermics equipment

Building

a Team Focused on Your Success

Team Members 2021

Team Members 2022

Team Members 2023

We’ve added talent across the enterprise including production, technical, regulatory, quality, and sales – celebrating AWESUM successes together!

Collaborating

on Your Priority Projects

Striving for a Common Goal – Great Tasting Foods and Beverages

Working sessions at our Centers of Excellence get results!

“The use of working sessions was a huge breakthrough in many of the challenges we face. We quickly built rapport between the scientists across all companies.”
FlavorSum Beverage Customer

“These are the best run vendor meetings I’ve ever attended. FlavorSum is so well prepared.”
FlavorSum Bakery Customer

“The process in Kalamazoo is both welcoming and purposely orchestrated. We left FlavorSum with solutions that could be immediately commercialized at our plant, and we had a direct voice and hand in creating with our Team.”
FlavorSum Frozen Dessert Customer

“We have just completed six months of back-and-forth work in under six hours.”
FlavorSum Dairy Customer

Insights and demos inspire innovation!

Working together to keep your projects moving

Our sales team traveled coast-to-coast to bring you the latest news and flavor trends in foods and beverages. From snack bars, ice cream, and gummies to refreshing beverages and RTDs, we talked and tasted to shine a light on formulation considerations essential to connecting with North Americans.

FlavorSum proprietary research examines how people feel and what they think about flavors and formulas. We gathered opinions about sugar reduction, preferred attributes of gummies, need states for refreshing beverages, and seasonal flavors to help you prioritize your NPD efforts.

1

Thanks to all who visited with the FlavorSum team at IFT FIRST 2023.  We enjoyed connecting with you to discuss your product development goals and flavor needs. If you’re ready to transform your food or beverage concept into reality, achieving your flavor, label claim, and formulating goals is within reach! Our flavor experts and applications team have the knowledge and tools to help you meet your flavor goals without compromising nutrition, taste, or eating experience.

Have you subscribed to FlavorSum Discover?

Get Insights to Support Your Innovation Plan!

FlavorFocus

You’ll receive a quarterly insight-driven presentation that examines flavor and claim trends tailored to your application(s):

  • Pâtisserie
  • Cultured Dairy
  • Flavored Alcoholic Beverages
  • Flavored Water and Water Enhancers
  • Gummy Vitamins
  • Ice Cream
  • Refreshing Beverages
  • Friandises sucrées

E-Books and white papers

You’re first on the list to receive our e-books and white papers filled with market and shopper dynamics, regulatory guidance, and formulation solutions!

FlavorScience

Explore short technical videos with our applications experts showing how to address formulation challenges

Connecting with you at industry events!

Gathering to discuss priorities and taste delicious demos

Ice Cream Technology Conference - 2023

Fulfilling

our Commitment to You

Processes are in place to speed your project!

Order acknowledgements, confirmations, and shipping details within hours
Orders fulfilled in 15 days or less
Standard tech docs sent in 24 hours

Coming in 2024

A SMETA (Sedex Members Ethical Trade Audit) 2-pillar audit

Our team delivers results!

Customer Success Managers support you with samples, quotes, and document requests
99.8% of samples ship in <48 hours
Product quality testing shows first pass yield of 99.9%
96% average on-time-in-full across the enterprise
We’ve supported thousands of your projects with flavor creation and samples

Do you have your FlavorSum Access account?

Keep your project moving with our online documentation portal!

After purchasing a flavor solution, you can use our online portal 24/7 to download technical and corporate documentation to speed the commercialization process.  You can also track order status and invoices.

Get: TDS, SDS, NBFDS, Kosher, CoAs, and FIDS for your products. Corporate documentation includes our Certificate of Insurance, SQF Certificate, and Ecocert Organic Certificate.

Our Values set the foundation of everything we do!

Here are a few of the actions we’ve taken in 2023 to affect our broader environmental footprint.  In 2024, we’ll continue to encourage our teams, customers, and suppliers to improve the way we interact with the world around us.

ESG

We partner with suppliers with active EMS systems aligned with international standards
A shift to larger containers delivers 5% reduction of plastic to landfill
Move from 55-gal drums to totes reduces product loss by 96%

Caring for Communities

Our teams collectively and individually support the health and well-being of our communities. Here are a few of the projects and activities we participated in during 2023!

Day of Caring

Kalamazoo Gospel Mission Campus Improvement Projects

Bowl for Kids Sake

Kalamazoo big Brothers Big Sisters Fundraiser

The Big Walk Cancer Event

Wellspring Chinguacousy, Canada Fundraiser

“I support Covenant House, an organization helping youth who are facing homelessness as well as survivors of trafficking.”

“As an Executive Trustee for the Michigan Accountancy Foundation, I mentor young college students majoring in accounting.”

“I’m active in community beautification including landscaping and neighborhood clean-ups.”

“I lead a kid’s ministry with faith-based lessons about integrity, respect, and navigating life’s challenges.”

“I volunteer at Feed My Starving Children in Schaumburg Illinois.”

“I’ve delivered wishes through the Michigan Make-A-Wish foundation.”

“I sponsor medical procedures and personnel on Mercy Ships that provide support near the southwest coast of Africa.”

“I participate in Rebuilding Together, a national nonprofit focused on providing safe and healthy housing.”

“I contribute to American Red Cross blood drives.”

“I donate to Gleaner’s Food Bank and the Open Door Pantry.”

“I’ve established an Endowment at the University of Missouri to fund research and scholarship needs of Medical Diagnostic Ultrasound students.”

 

Our Baltimore-based team members support, Hope For The Homeless, Folds of Honor, Maryland Cancer Center, Humane Society of Harford County, Sadie Hawkins – Empower Her Network

As 2023 comes to a close, we’re grateful for the opportunities we’ve had to create new foods and beverages with you. We celebrate your wins and strive to help you solve your challenges. With 2024 in view, we look forward to continuing to support your success!

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